From First Order to Benchmark Site: Our RTG Crane In Spain

Project Overview
A customer in northern Spain has been partnering with AICRANE for over three years, purchasing two tire-type gantry cranes since their initial order. Beyond repeat business, the customer has actively referred prospective buyers to their facility for on-site inspections—supporting three additional sales conversions. Their continued confidence in AICRANE’s equipment quality and after-sales service has turned their site into a showcase reference project for tire-type gantry crane solutions across northern Spain.
Product:DTLS (4×20t) – 7m Span, H=10m Tire Type Gantry Crane
Application: Industrial material handling and equipment lifting
Installation time:2026/09/11
Location:Northern, Spain
Project Requirements & Challenges
The customer’s facility had become a regional showcase for tire-type gantry crane operations, placing high demands on long-term reliability, fleet consistency, and cross-border after-sales support.

Showcase Reliability: Equipment must perform flawlessly during frequent customer site visits.
Fleet Consistency: The second crane had to match the first unit’s specifications and workflow.
Cross-Border Support: Reliable spare parts and service assurance were critical for an overseas buyer.
Our Customized RTG Solution
AICRANE supplied the customer with a second DTLS (4×20t) tire type gantry crane, 7 m span, 10 m lifting height, engineered to match the specifications and performance of the original unit delivered three years prior.

Consistent Fleet Design
The second crane replicated the first unit’s configuration, ensuring operator familiarity and seamless workflow integration.
Built for Long-Term Stability
Heavy-duty structural design and quality components ensured reliable, trouble-free performance during frequent site visits.
Responsive Global After-Sales Support
Spare parts availability and remote technical support gave the customer confidence long after delivery.
Results & Value Delivered
Through three years of cooperation, reliable equipment performance, and responsive after-sales support, AICRANE has earned the customer’s trust to the point that their facility now serves as a reference showcase site for tire-type gantry cranes across northern Spain.

- 2 repeat orders placed over 3 years
- 3 additional deals closed through customer-referred site visits
- Showcase reference site established across northern Spain




