Project Overview
This project involved a 40-ton rail mounted gantry crane supplied to a leading flour processing plant in Kazakhstan. The crane was designed for efficient transfer of flour containers from freight stations. After installation challenges, AICRANE engineers provided timely on-site technical support, ensuring safe operation and smooth logistics performance.
Product:MG 40T double girder gantry crane
Application:Used for handling flour containers
Installation time:May 2025
Location:Kostanay, Kazakhstan
Customer Needs
Challenges Faced
We delivered a 40 ton double girder gantry crane with 19.5m span and 12m lifting height according to local industry standards. The customer chose to install it themselves, but encountered the following issues during the process:
The customer made cable routing errors during self-installation.
Safety risks emerged during initial operation.
Limited on-site technical experience made troubleshooting difficult.
Our Solution
Upon receiving feedback, AICRANE’s technical team provided rapid remote and on-site support:
Full Equipment Inspection
Our engineers performed a comprehensive check of the entire gantry crane system.
Cable Correction & Testing
All cable connections were corrected, and electrical components were carefully tested.
Safe Operation Restored
The crane was restored to full safety and stable operation within a short time.
Results & Customer Testimonial
The 40-ton double girder rail mounted gantry crane now operates safely and reliably, greatly improving container handling efficiency in the plant’s logistics process.
“We confirm that Engineer Aluk arrived at our production site, inspected the crane, and made additional adjustments to the frequency converters, which immediately had a positive effect on the crane’s operation.”
