Our client from Chile was looking for an overhead crane for lifting loads in workshop. He used Google to search overhead crane keywords and found our company’s official website. He was very interested in the different types of overhead cranes displayed on our website, and wanted to know more details, so he contacted us and explained his specific needs.
We knew that the client is expanding his business area and production capacity, and the new steel structure workshop needs a large-tonnage overhead crane for lifting the crushing equipment for maintenance. So after communicating with our technical engineers, we customized this AQ-NLH 32 ton European standard double girder overhead crane for this Chilean customer.

Aicrane service team dedicates to serving every customer well. From production to delivery, installation and after-sales, we have a professional customer service team to follow up with customers one-stop, in order to ensure that our products can meet customer needs and run smoothly in the work area. For example, during the production process of bridge cranes, we will regularly conduct online videos with customers, give feedback on the details of our project progress, and take on-site photos and send them to customers.

This AQ-NLH double girder overhead crane was packed with plastic film and standard export fumigation-free wooden box, and it is reinforced with iron nails or steel plates to avoid damage during transportation.

In addition to high quality and reasonable price, our bridge cranes are most important:
1. Professional technical team
Timely email, telephone, video and other online communication methods; In addition, we also conducted 2 face-to-face exchanges and program promotions with the Chilean customer team.
2. Experienced production team
After more than 50 days of production assembly and testing, the equipment passed the offshore operation of the Aicrane delivery team and arrived at the Chilean customer’s plant on schedule.
3. Timely after-sales service
Finally, when the product is delivered to the customer’s site, our customer service department will provide the customer with installation guidance in time.
At present, the Chilean customer use our European standard overhead crane to improve the work efficiency of the factory. They are very satisfied with the quality of our overhead crane.